Last updated: August 8, 2025
At KUNFIA, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, speak with our licensed agents, or use our services to explore health insurance options.
1. Information We Collect
When you use our website or services, we may collect the following types of information:
- Personal Information:
Name, email, phone number, ZIP code, date of birth, household size, income, and other details that help us match you with the right health insurance options. - Browsing Information:
IP address, browser type, pages visited, time spent on our site, and other technical data to help us improve your experience. - Communication Records:
If you speak with our team by phone, email, or chat, we may keep a record of the conversation for quality and compliance purposes.
2. How We Use Your Information
We use the information you provide to:
- Help determine your eligibility for health plans
- Match you with licensed agents or brokers
- Compare available coverage options and explain benefits
- Contact you with updates, enrollment reminders, or important information
- Improve our services and site functionality
- Ensure legal and regulatory compliance
3. Sharing Your Information
We may share your information with:
- Licensed Insurance Agents and Brokers who help you compare and enroll in plans
- Insurance Carriers for the purpose of processing your application
- Third-Party Service Providers that support our website or communication tools (e.g., secure form providers, email systems)
- Government agencies only when required by law or regulation
We do not sell your personal information to unrelated third parties for marketing purposes.
4. How We Protect Your Information
We follow strict security procedures to protect your information, including:
- Encryption of sensitive data
- Secure storage of application forms and personal details
- Limited access to information by authorized personnel only
- Regular review of our data protection practices
We also comply with federal privacy regulations, including 45 CFR 155.220(c) and (d) and 45 CFR 155.260, which protect personally identifiable information in the context of health insurance marketplaces.
5. Your Choices
You can:
- Request a copy of the information we have about you
- Ask us to update or correct your personal details
- Withdraw your consent for future contact or data use
- Opt out of marketing or informational emails at any time by using the “unsubscribe” link or contacting us directly
To make any of these requests, email us at: [Insert support email]
6. Cookies and Tracking
Our website uses cookies and similar technologies to help improve performance and provide a better user experience. You can adjust your browser settings to manage or block cookies if you prefer.
7. Links to Other Websites
We may provide links to external websites for your convenience. KUNFIA is not responsible for the content, privacy practices, or security of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are intended for adults age 18 and over. We do not knowingly collect information from children under 13. If we learn that we’ve collected information from a child without proper consent, we will delete it.
9. Updates to This Policy
We may update this Privacy Policy as needed to reflect changes in the law or our business practices. If we make material changes, we’ll update the “last modified” date at the top of the page.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
KUNFIA
[email protected]